Frequently Asked Questions
You may have questions about ordering a casket directly from us, so here are the answers to some common questions. If you can’t find the answer you’re looking for, please click here to contact us.
Why Affordable Casket Company?
We are an online casket store offering you the same caskets a funeral director would offer but at wholesale prices. We obtain the casket of your choice from the same supplier as your funeral home but allow you to cut out the funeral home middleman.
Is buying a casket online safe?
Our website is secure and is protected by modern protocols. All you need to do is select the casket you have chosen, input the funeral home where it is to be delivered and pay. We’ll get to work fulfilling your order and deliver to the funeral home.
Why buy from Affordable Casket Company and not the funeral home?
Our customers most often tell us convenience, our wide selection of identical casket product lines and low prices are why we’re chosen.
How can you offer the same caskets as the funeral home?
Because we are a division of a licensed funeral home and have access to the same manufacturers. These manufacturers only sell to funeral homes and we offer them to you at or near wholesale prices.
Will I have any problems getting the funeral home to accept a casket from you?
No. It is against federal law for a funeral home to refuse a casket purchased elsewhere. Refusal to do so results in large fines per incident to the funeral establishment and may lead to the suspension of their license to operate a funeral business. We can usually deliver the casket to the funeral home within days of you placing the order. This represents the exact same amount of time it takes for a funeral home to have the casket delivered themselves.
Will my funeral home charge me a special handling fee?
No. It is illegal for a funeral establishment to charge a handling fee if you wish to use a family-built casket or purchase one from someplace other than the funeral home. Put simply, a funeral home is not like a restaurant. It can’t charge you a “corkage fee” for bringing your own casket.
Should I be at the funeral home for delivery of the casket I buy?
It is not required for you to be there nor can the funeral home require that. If you request delivery to a site other than the funeral home then you or someone you designate will need to be there to accept the casket.
What if the funeral home offers to match your casket price?
This happens frequently, but it’s not fair on you, and it’s not good for our company or the industry. When a funeral director “matches” or “beats” our price by artificially reducing theirs, they do it because we exist. If they are successful in this practice, we will eventually cease to exist. If that happens there are no more “deals” at the funeral home, only the price they want to charge. Help us to help you. Ask the funeral director specific questions and get a clear explanation of their pricing of merchandise and services. Be careful of the funeral director who tells you to get the best price and they will match it. They will probably make up the loss by shifting hidden costs to other services. If you are not satisfied, ask us.
Should I mention to the funeral home that I will be buying the casket from you?
Not at first because they will try to convince you not to buy elsewhere or they will inflate their service charges to compensate for the lost casket sale. We will contact any funeral home you designate and make that initial contact for you to protect your rights.
What forms of payment do you accept?
We accept all major credit cards and offer financing through Memorial Funding.
